Privacy Policy

Effective Date: 30-MARCH-2026

Last Updated: 30-MARCH-2026

Packetboom (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website packetboom.tech, make a purchase, or engage with our services.

1. Information We Collect

We collect the following types of data:

• Personal Information: name, email, shipping address, billing address, and payment details (processed securely via third-party providers like PayPal, Stripe, or your bank).
• Order Data: product details, order history, and fulfillment information handled by Printful.
• Technical Data: IP address, browser type, device info, and cookies for analytics (Google Analytics, WooCommerce, etc.).
• Communication Data: messages sent via contact forms or customer support.

1. How We Use Your Information

We use your information to:

• Process and fulfill orders (including production via Printful)
• Communicate order updates and respond to inquiries
• Improve our website, products, and user experience
• Send marketing updates (only if you’ve opted in)
• Comply with legal obligations

1. Third Parties We Work With

We share information only as needed to operate our store:

• Printful Inc. – order fulfillment and shipping (https://www.printful.com/policies/privacy)
• WooCommerce – ecommerce platform (https://woocommerce.com/privacy-policy/)
• Payment Processors – PayPal, Stripe, or other providers for secure transactions
• Analytics Providers – Google Analytics, Meta Pixel, etc.

1. Data Retention

We retain order and customer records for up to 7 years to comply with NZ tax and consumer laws. Marketing data is stored until you unsubscribe.

1. Your Rights

You can:

• Request a copy of your data
• Request correction or deletion
• Opt out of marketing emails
• Disable cookies in your browser

Email support@packetboom.tech for any privacy-related requests.

1. International Transfers

As we use Printful and cloud services, your data may be processed outside New Zealand. We ensure all providers follow equivalent data protection standards.

1. Security

We use SSL encryption, secure payment gateways, and access controls to protect your data.

1. Updates

This policy may change. The latest version will always be available on this page.